Terms of Service

Effective Date: 9 August 2026

1. Introduction

Welcome to Dragon Lady Stores (“Company,” “we,” “our,” “us”). These Terms of Service (“Terms”) govern your access to and use of our website located at bushtoolsstore.com (“Website”) and any related services (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.

2. Eligibility

By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Services on behalf of a company or other legal entity, you confirm that you have the authority to bind that entity to these Terms.

3. Accounts and Registration

3.1 Account Creation

To access certain features of the Services, you may be required to create an account. You agree to:

• Provide true, accurate, current, and complete information during registration;

• Maintain and promptly update your account information to keep it accurate and current.

3.2 Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials;

• All activities that occur under your account;

• Notifying us immediately of any unauthorized use of your account.

4. Orders and Payment

4.1 Product Availability

All products listed on the Website are subject to availability. We reserve the right to limit quantities of any products or services offered.

4.2 Pricing

Prices for our products are subject to change without notice. We are not liable for price changes, modifications, or discontinuation of products. All applicable fees, taxes, and shipping costs will be clearly displayed at checkout before purchase.

4.3 Payment Terms

• Accepted Payment Methods: Visa, Mastercard, American Express

• Payment Processing: Payments are processed securely through Shopify Payments You agree to provide current, complete, and accurate billing information.

4.4 Order Acceptance

We reserve the right to refuse or cancel any order for reasons including but not limited to:

• Product or service availability;

• Errors in product description or pricing;

• Suspected fraudulent or unauthorized transactions.

4.5 Backorders

If an item you ordered is backordered, we will notify you within 48 hours with an estimated availability date. You may choose to wait for the item or cancel the order for a full refund.

5. Shipping and Delivery

5.1 Shipping Policy

Please refer to our Shipping Policy for detailed information on shipping practices.

5.2 Risk of Loss

All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon our delivery to the carrier.

6. Returns and Refunds

Please refer to our Return and Refund Policy for information on returns, exchanges, and refunds.

7. Intellectual Property Rights

7.1 Ownership

All content on the Website—including text, graphics, logos, images, and software—is the property of Dragon Lady Stores or its content suppliers and is protected by intellectual property laws.

7.2 Limited License

We grant you a limited, non‑exclusive, non‑transferable license to access and use the Services for personal, non‑commercial purposes.

7.3 Restrictions

You agree not to:

• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission;

• Use any meta tags or hidden text using our name or trademarks without our express written consent.

8. User Content

8.1 Submissions

If you submit or post any content (“User Content”) to the Services, you grant us a non‑exclusive, royalty‑free, worldwide, perpetual license to use, reproduce, modify, and display such content.

8.2 Prohibited Content

You agree not to submit any User Content that:

• Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or invasive of another’s privacy;

• Infringes on any intellectual property or proprietary rights of any party.

9. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Violating Laws and Rights: Using the Services for any illegal purpose or in violation of any applicable laws.

• Disruption: Interfering with or disrupting the Services or networks connected to the Services.

• Unauthorized Access: Attempting to gain unauthorized access to any portion of the Services or related systems.

10. Disclaimers and Warranties

10.1 “AS IS” Basis

The Services are provided on an “AS IS” and “AS AVAILABLE” basis. We make no warranties, expressed or implied, regarding the Services.

10.2 No Warranty

We do not warrant that:

• The Services will meet your specific requirements;

• The Services will be uninterrupted, timely, secure, or error‑free;

• The results obtained from the Services will be accurate or reliable.

10.3 Product Warranties

Product warranties are specified on each product page and in our Warranty Policy. See our Warranty Policy for full details.

11. Limitation of Liability

In no event shall Dragon Lady Stores, its directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the Services;

• Unauthorized access to or use of our servers or personal information;

• Any interruption or cessation of transmission to or from the Services.

12. Indemnification

You agree to indemnify, defend, and hold harmless Dragon Lady Stores and its affiliates from any claims, damages, obligations, losses, liabilities, costs, or debt arising from:

• Your use of and access to the Services;

• Your violation of these Terms;

• Your violation of any third‑party rights, including intellectual property or privacy rights.

13. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including breach of these Terms.

14. Governing Law and Venue

These Terms shall be governed and construed in accordance with the laws of the State of Delaware, without regard to conflict‑of‑law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Delaware, and you consent to jurisdiction and venue therein.

15. Changes to Terms

We reserve the right to modify or replace these Terms at any time. Changes are effective immediately upon posting to the Website. It is your responsibility to review these Terms periodically.

16. Miscellaneous

16.1 Severability

If any provision of these Terms is found unenforceable or invalid, the remaining provisions shall remain in effect.

16.2 Entire Agreement

These Terms constitute the entire agreement between us regarding the Services and supersede any prior agreements.

16.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

17. Contact Information

Company Name: Dragon Lady Stores Address: 8 The Green, STE R, Dover, DE 19901, USA Email: support@bushtoolsstores.com Phone: (888) 852 4405