Privacy Policy

Effective Date: 9 August 2026 · Last Updated: 9 August 2026

Dragon Lady Stores (“we,” “us,” or “our”) operates the website bushtoolsstore.com (“Site”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Site, place an order, or otherwise interact with us. By using our Site, you agree to the practices described here.

1. Information We Collect

Directly from you

When you create an account, place an order, contact us, or subscribe to marketing, we collect:

• Name

• Email address

• Shipping and billing address

• Phone number

Automatically

We collect:

• IP address

• Browser type

• Device information

• Pages visited

• Session duration

• General location based on IP address

From third parties

We may receive information from:

• Payment processors

• Shipping carriers

• Analytics and advertising providers such as Google Analytics, Facebook Pixel, and Klaviyo

2. How We Use Your Information

We use your information to:

• Fulfill and ship orders

• Send order confirmations, tracking, and updates

• Respond to customer service inquiries

• Manage your account

• Send marketing communications (with consent)

• Display remarketing ads

• Improve our Site through analytics

• Comply with legal obligations

• Prevent fraud

3. Analytics and Advertising

Analytics

We use analytics tools such as Google Analytics to understand website traffic and usage patterns, including:

• Pages visited

• Time on site

• Device/browser information

To opt out of Google Analytics, install the Google Analytics Opt‑out Browser Add‑on.

Advertising and Remarketing

We may use remarketing to show you ads for our products on other websites after you visit bushtoolsstore.com.

To opt out of personalized Google advertising:

• Visit Google Ads Settings

• Use Google My Ad Center

• Use the Network Advertising Initiative opt‑out tool

4. Cookies

We use the following cookie types:

• Essential cookies (required for shopping cart and checkout)

• Analytics cookies

• Advertising cookies

• Preference cookies

You can manage cookies through your browser settings, but disabling cookies may affect Site functionality. See our Cookie Policy for details.

5. How We Share Your Information

We do not sell, rent, or trade personal information. We share it only with:

• Our e‑commerce platform provider (Shopify)

• Payment processors (PCI‑DSS compliant; we never store full card numbers)

• Shipping carriers

• Analytics and advertising providers

• Law enforcement when required by law or to protect safety

6. Your Privacy Rights and Choices

Marketing Emails

Unsubscribe anytime via the link in our emails or by contacting support@bushtoolsstores.com.

Advertising Preferences

Opt out at:

• Google My Ad Center

• Google Ads Settings

California Residents (CCPA/CPRA)

You have the right to:

• Know what personal data we collect

• Request deletion of your data

• Request correction of inaccurate data

• Opt out of “sharing” your data for cross‑context behavioral advertising

• Be free from discrimination for exercising these rights

To exercise these rights, contact support@bushtoolsstores.com. We will respond within 45 days.

Nevada Residents

We do not sell personal information. Submit requests to support@bushtoolsstores.com.

7. Data Retention

We retain personal information as needed to:

• Fulfill orders

• Comply with legal obligations (tax records up to 7 years)

• Resolve disputes

• Enforce agreements

8. Data Security

We use SSL/TLS encryption for all data transmission. Payments are processed by PCI‑DSS compliant processors — we do not store full payment card numbers.

No internet transmission is 100% secure, but we take reasonable precautions to protect your data.

9. Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect information from children under 13. Contact support@bushtoolsstores.com if you believe we have.

10. Changes to This Policy

We may update this Privacy Policy. Material changes will be posted on this page with a new “Last Updated” date. Continued use of our Site after changes constitutes acceptance.

11. Contact Us

Dragon Lady Stores

• Email: support@bushtoolsstores.com

• Phone: (888) 852 4405

• Address: 8 The Green, STE R, Dover, DE 19901, USA

• Hours: Monday–Friday, 9:00 AM – 5:00 PM EST

For privacy requests, include “Privacy Request” in your subject line.