Billing Terms and Conditions

Effective Date: 9 August 2026

1. Introduction

These Billing Terms and Conditions (“Terms”) govern the payment obligations and processes between Dragon Lady Stores (“Company,” “we,” “us,” or “our”) and the customer (“Customer,” “you,” or “your”). By accessing or using our services and purchasing our products, you agree to be bound by these Terms.

2. Payment Terms

2.1 Pricing

• Prices: All prices for products and services are listed in USD and are subject to change without prior notice.

• Taxes and Fees: Prices are exclusive of applicable taxes, duties, or charges unless otherwise specified. All applicable fees will be clearly displayed at checkout before purchase.

2.2 Payment Methods

We accept the following payment methods:

• Credit/Debit Cards: Visa, Mastercard, American Express

• Express Checkout Options: (None currently offered)

2.3 Payment Due Date

Payment for one‑time purchases is collected at checkout.

2.4 Promotional and Discount Codes

Promotional and discount codes cannot be combined with other offers or promotions unless explicitly stated.

3. Invoicing

• Invoice Issuance: Invoices are issued upon order completion.

• Delivery Method: Invoices are sent electronically via email to the contact information provided by the customer.

• Customer Responsibility: You are responsible for ensuring that all billing information is accurate and up‑to‑date.

4. Disputed Charges

• Notification Period: If you dispute any charges on your invoice, you must notify us in writing within 7 days of the invoice date.

• Contact Information: Disputes should be sent to support@bushtoolsstores.com and must include the invoice number and details of the dispute.

• Resolution: We will investigate and resolve billing disputes promptly.

5. Refunds and Credits

• Policy Reference: Refunds or credits are provided in accordance with our Return and Refund Policy.

• Processing Time: Any approved refunds will be processed to the original payment method within 5–7 business days.

6. Taxes

• Customer Responsibility: You are responsible for all applicable taxes. State and local sales taxes, if any, will be clearly displayed at checkout.

• Tax Exemption: If you are tax‑exempt, you must provide a valid tax exemption certificate at the time of purchase.

7. Billing Errors

• Corrections: If we discover a billing error, we will correct it promptly.

• Overcharges: If you have been overcharged, we will refund or credit the overcharged amount.

• Undercharges: If you have been undercharged, we will invoice you for the outstanding amount.

8. Payment Security

• Data Protection: All payment information is handled securely in compliance with industry standards.

• Payment Processor: We use Shopify Payments to process payments and do not store your credit card information on our servers.

• SSL Encryption: Transactions are secured using Secure Socket Layer (SSL) encryption technology.

9. Changes to Billing Terms

• Modification Rights: We reserve the right to modify these Billing Terms and Conditions at any time.

• Notification of Changes: Changes become effective upon posting the updated Terms on our website at bushtoolsstore.com.

• Acceptance of Changes: Continued use of our services after any such changes constitutes acceptance of the new Terms.

10. Limitation of Liability

• No Liability for Indirect Damages: We are not liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to these Terms.

• Maximum Liability: Our maximum liability for any claims arising under these Terms is limited to the amount paid by you for the services in the 12 months preceding the event giving rise to the liability.

11. Governing Law

• Jurisdiction: These Terms are governed by the laws of the State of Delaware, without regard to its conflict‑of‑law principles.

• Venue: Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in Delaware.

12. Contact Information

For any questions or concerns regarding billing, please contact us:

• Company Name: Dragon Lady Stores

• Address: 8 The Green, STE R, Dover, DE 19901, USA

• Email: support@bushtoolsstores.com

• Phone: (888) 852 4405

• Website: bushtoolsstore.com

13. Entire Agreement

These Billing Terms and Conditions, along with our Terms of Service and Privacy Policy, constitute the entire agreement between you and Dragon Lady Stores regarding billing matters and supersede all prior agreements.

Acknowledgment: By using our services or purchasing our products, you acknowledge that you have read, understood, and agree to these Billing Terms and Conditions.